Personal Injury Calculator

We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. www.personal-injury-calculator.com takes all reasonable care to prevent any unauthorised access to your personal information.
When we refer to 'personal information' in this Privacy Policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, or as an individual acting on behalf of a business customer.

If you are visiting our web site or using our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this Privacy Policy.

This Privacy Policy only applies to our web site and services. It does not apply to any other third party services, or to any other third party sites even if we recommend or link to them or they to us. If you disclose your personal information directly to other companies, your personal information will be dealt with according to their privacy practices.

If you register with www.personal-injury-calculator.com, we may ask you for information such as your name, address, contact telephone numbers, email address, credit card details and other (optional) information. We may also ask you for personal information if you enter one of the competitions or promotions on our web site.
We may receive personal information about you from third parties. Except in the cases where we are merely processing such information for them, we rely on third parties to obtain your consent for us to use this information.

confirm your order has been received
communicate with you about your access to, or use of, our service
check that you're a registered customer if you call the helpdesk. For security reasons we'll ask you for some of the information you gave us when you registered and check this against our records
let you know (by post, telephone or email) about any changes to our services or our web site
contact you to ask whether you would like to join in one of our research groups to help us improve our service to you
improve our understanding of the type of customers we're attracting to our services and how they use our services
subject to your agreement, provide you with information about www.personal-injury-guide.com and/or third party products and services
manage our workflow
prevent and detect criminal activity, fraud and misuse of or damage to our network, and to prosecute those responsible

If you enter one of our competitions or promotions, we use the personal information you provide to manage the competition or promotion you've entered.
We may sometimes ask other companies to provide any of the above services on our behalf. If we do this, we share your personal information with them for this purpose. Please see 'Do we share your personal information with anyone else?' for more information on this.

We have information about your use of our services (such as the amount of time you spend online). We mainly use this information for strategic future planning.. However, we may also use this information for marketing our services. We do not disclose this information to anyone other than to our agents who process it on our behalf.
As with most (if not all) web site operators, we also collect information from visitors to our web site and registered customers to help us improve our web site and the services we make available. This information tells us, for instance, how many visitors there were to our web site, when they visited, for how long and which areas of our web site they went to. This information helps us to assess which parts of our web site are popular or need improving. We may share this aggregate data with our advertisers and other companies which offer their goods or services on our web site so that they can see how effective our web site is as a sales channel for their products but any information we share in this way is anonymous and you could not be identified from it. We do not use this information to:

identify individuals visiting our web site (unless you agree to this by clicking on the 'Remember Me' function)
analyse your visits to any other web sites (except that we do track you if you go to web sites carrying our banner, but we do not identify personal details while we do this)
track any internet searches which you may make while on our web site

Do we share your personal information with anyone else?

We sometimes use other companies to provide some of our services, or to provide services to us, and we share your personal information with these other companies. However, these companies can only process this information according to the instructions we give them, may only do things with your personal information that we are entitled to do, and may only act on our behalf. In addition they are required to endeavour to meet the requirements of the Data Protection Act to keep the information secure.

We'll also disclose your personal information when required to do so by law, for example under a Court Order, or in response to properly made demands under powers contained in legislation.
If there is a change (or prospective change) in the ownership of www.personal-injury-calculator.com or any of its assets, we may have to disclose personal information to the new (or prospective) owner.

The time period for which we keep information varies according to what the information is used for. In some cases there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.

We're serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or order (including your credit card details and your password). Any personal data you send us is securely encrypted.
Over and above what we do to safeguard your privacy and security, there are a number of things you can do to protect yourself from internet fraud:

choose a password you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure
when you have finished your session on our web site, make sure you prevent your details being seen by anyone that you do not wish to see them. So, if you've registered and logged in, remember to log off. Clear any cache so there is no record of any transactions left on screen — both Netscape and Internet Explorer let you do this. We also recommend you then close your browser so any history of the session is cleared

When do we use cookies?

We use 'cookies' to collect information from visitors to our web site and from registered users. A 'cookie' is a text file which is allocated by our server to your PC when you visit our web site. The text file contains a random number which, unless the cookie is deleted, allows us to identify your PC if you visit our web site again.
Other companies which advertise or offer their products or services on our web site may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by those companies' Privacy Policies, not ours.
All types of cookies can be removed from your PC. However, if you do this there is likely to be a deterioration of your experience of our web site.

Third party internet sites that you can link to from this web site are not covered by our Privacy Policy, so we urge you to be careful when you enter any personal information online.

We may change our Privacy Policy in the future. If you are a registered customer, we will notify you of the changed Policy.